Privacy Policy
Paw Prepared ("we," "us") sells dog first aid kits at pawprepared.com. This policy explains what information we collect, how we use it, and the choices you have. We keep it simple because our data practices are simple: we collect only what we need to notify you about launches and fulfill your orders, and we never sell your personal information.
Information we collect
- Email address — if you join our waitlist or email list, we collect the email address you provide.
- Order information — when you make a purchase, our payment processor Stripe collects your name, email, shipping address, and payment details. We receive your name, email, and shipping address so we can fulfill your order. We never see or store your full card number.
- Correspondence — if you email us at hello@pawprepared.com, we keep the correspondence so we can help you.
- Technical basics — like nearly every website, our hosting provider automatically logs basic technical data (such as IP address and browser type) to serve pages and prevent abuse.
How we use it
- To notify you about product launches and availability (if you signed up for our list).
- To process, fulfill, and ship your orders, and to provide customer support.
- To handle refunds, returns, and payment disputes.
We do not sell or rent your personal information to anyone, and we do not use third-party advertising or analytics trackers on this site.
Service providers we share data with
- Stripe — payment processing and checkout (Stripe privacy policy).
- Netlify — website hosting and form handling for waitlist signups (Netlify privacy policy).
- Google Fonts — our pages load fonts from Google's servers, which may log your IP address (Google privacy policy).
- Shipping carriers — we share your name and address with the carrier delivering your order.
Cookies
Our website does not set its own cookies. Stripe's checkout pages may use cookies necessary for secure payment processing — see Stripe's privacy policy for details.
How long we keep information
We keep waitlist emails until you ask to be removed. We keep order records as long as needed for support, accounting, and legal requirements.
Your choices and rights
- You can unsubscribe from our emails at any time by replying with "unsubscribe" or emailing us.
- You can request a copy of the personal information we hold about you, or ask us to correct or delete it, by emailing hello@pawprepared.com. We'll respond to verified requests as required by applicable law, including state privacy laws.
Children
Our website and products are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
If we change this policy, we'll post the updated version on this page with a new effective date.
Contact
Questions about this policy or your data: hello@pawprepared.com